Minor incident

Sinch: Delivery Issue Guatemala - Tigo

Affected: SMS - LATAM

Current status of Sinch: Operational — live Sinch status

Timeline

1. Sep 29, 2026, 23:50 UTC
   investigating
   We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-09-29 23:27 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
2. Sep 30, 2026, 00:54 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 30, 2026, 03:02 UTC
   investigating
   We are continuing to investigate this issue.
4. Sep 30, 2026, 08:12 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Sep 30, 2026, 12:30 UTC
   resolved
   This incident has been resolved. Incident Start Time: 2026-09-29 23:27 UTC Incident Start Time: 2026-09-30 09:01 UTC

Updates as published by Sinch (original).