Major incident

Make: Scenarios Execution Problems on US2

Affected: us2.make.com

Current status of Make: Operational — live Make status

Timeline

1. Mar 31, 2026, 15:48 UTC
   investigating
   We are currently observing the increased number of failing scenario executions on the us2.make.com zone. The issue began at 17:20 CET. Our engineering team is working on investigating this issue.
2. Mar 31, 2026, 16:33 UTC
   identified
   We identified the root cause of the incident and applied a temporary fix. Scenarios are no longer failing to initialize. We continue with the investigation.
3. Mar 31, 2026, 17:14 UTC
   identified
   As a side effect of the remediation, scheduled executions have been delayed by approximately 10 minutes. Some incoming webhook requests may have been rejected. We are now processing the execution queue and the processing capacity of the zone is returning to normal state.
4. Mar 31, 2026, 18:37 UTC
   identified
   The scenario queue processing has been stabilized. We are still experiencing a minor delay in scenario executions of approximately 8 minutes compared to the scheduled execution times. We continue implementing a permanent solution.
5. Mar 31, 2026, 19:21 UTC
   monitoring
   The scenario queue has been fully processed and the zone is now operating under normal conditions. During the course of the incident, some scenario executions have been delayed for up to 49 minutes from their scheduled execution time. All scenarios are now being executed without delays. We are switching the incident status to Monitoring. We apologize for any inconvenience caused.
6. Mar 31, 2026, 21:02 UTC
   resolved
   This incident has been resolved.

Updates as published by Make (original).