Major incident

Sangoma: Portal Issue - Multiple Portals Unreachable

Affected: PBXact Cloud Portal (cloud.pbxact.com), Sangoma Portal (portal.sangoma.com), SIPStation Store (store.sipstation.com), Switchvox Portal (my.digiumcloud.com), Digium SSO - idp.digium.com

Current status of Sangoma: Operational — live Sangoma status

Timeline

1. Jun 15, 2026, 16:21 UTC
   investigating
   We have discovered an issue with multiple portals. Our engineering team is actively investigating the matter.
2. Jun 15, 2026, 16:45 UTC
   investigating
   We are continuing to investigate this issue.
3. Jun 15, 2026, 17:30 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Jun 15, 2026, 17:53 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Jun 15, 2026, 19:45 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Jun 15, 2026, 21:03 UTC
   resolved
   This incident has been resolved.

Updates as published by Sangoma (original).