No impact incident

Code42 Software: We are investigating an issue where alert rules and risk indicators may not be correctly generated and applied in a small subset of customer accounts.

Affected: Incydr - console.us.code42.com, Incydr - console.us2.code42.com, Incydr - console.us7.code42.com, Incydr - console.au.code42.com, Incydr - console.ca.code42.com, Incydr - console.de.code42.com, Incydr - console.ie.code42.com, Incydr - console.sg.code42.com, Incydr - console.uk.code42.com, Incydr - console.za.code42.com

Current status of Code42 Software: Operational — live Code42 Software status

Timeline

1. Oct 16, 2026, 22:34 UTC
   investigating
   We are currently investigating this issue.
2. Oct 20, 2026, 19:38 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 26, 2026, 11:42 UTC
   resolved
   This incident has been resolved.

Updates as published by Code42 Software (original).