Critical incident
Rise Up: Rise Up platform is unavailable - AWS
Aug 19, 2026, 16:15 UTC
started
18:18 UTC
resolved
2 h 03 min
duration
Affected: Web application
Current status of Rise Up: Operational — live Rise Up status
Timeline
- Aug 19, 2026, 16:15 UTCinvestigatingThe Rise Up platform is currently unavailable. Our engineering team has been alerted and is actively investigating the root cause. We will provide an update as soon as possible.
- Aug 19, 2026, 16:53 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Aug 19, 2026, 16:56 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Aug 19, 2026, 18:18 UTCresolvedThis incident has been resolved. An automated system update applied to our web proxy layer at 18:04 resulted in a configuration bug that blocked internal traffic to our authentication service until 18:51.
Updates as published by Rise Up (original).
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
- DigiCert 17:10 UTC · DigiCert CertCentral Services
- University of Idaho 16:40 UTC · JAGGAER Performance Issues
- PowerSchool Products 16:15 UTC · Atrieve - unable to access
More Rise Up incidents
- October 21, 2026 Security updates following newly disclosed PHP vulnerabilities
- October 7, 2026 Brief interruptions of the web platform and API on AWS
- September 28, 2026 Intermittent CSS/JS asset loading issues on custom subdomains
- July 16, 2026 Rise Up platform is unavailable - AWS
- July 15, 2026 Intermittent unavailability of the platform for customers hosted on Microsoft Azure
- July 6, 2026 SSO sign-in issue on some platforms