OutageDB

Major incident

Rise Up: SSO sign-in issue on some platforms

Jul 6, 2026, 10:03 UTC
started
10:03 UTC
resolved
<1 min
duration

Current status of Rise Up: Operational — live Rise Up status

Timeline

  1. Jul 6, 2026, 10:03 UTC
    resolved
    Between 12:03 and 14:23 (CEST) on July 6, some users were unable to sign in via SSO on a subset of platforms. Sign-in attempts during this window would not complete and could return users to the login screen. Users with an already active session were not affected, and no data was impacted. The issue was introduced by a release deployed at 12:03 that affected how authentication tokens are handled at the end of the SSO sign-in flow. The cause was identified and a fix was deployed, fully restoring SSO sign-ins. No action is required - affected users can now sign in normally.

Updates as published by Rise Up (original).

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