Major incident

Rice University: Partial network outage | Martel 3rd and 4th floor

Affected: Wireless, Wired

Current status of Rice University: Operational — live Rice University status

Timeline

1. Aug 19, 2026, 13:28 UTC
   investigating
   We are currently investigating an issue with a switch that services a portion of the third and fourth floor of Martel College.
2. Aug 19, 2026, 15:40 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Aug 19, 2026, 17:11 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Aug 19, 2026, 17:24 UTC
   resolved
   This incident has been resolved.

Updates as published by Rice University (original).