Major incident
Qualys: IN Platform 1: PA (PC) & SCA Modules are getting routed to VMDR modules (IM-12806)
Aug 6, 2026, 06:43 UTC
started
16:33 UTC
resolved
9 h 50 min
duration
Affected: Policy Audit (PA), Security Configuration Assessment (SCA)
Current status of Qualys: Under maintenance — live Qualys status
Timeline
- Aug 6, 2026, 06:43 UTCinvestigatingQualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
- Aug 6, 2026, 11:33 UTCinvestigatingWe are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix. 1. Login on the UI 2. You will be either routed to VMDR or Policy Audit Module. 3. Click on the Scans or Policies tab under Menu. 4. Click on the Help option on Top Right Hand Side. 5. Click on Home Page. 6. Select either Compliance Policies or Report. 7. Log out the session and Re-Login
- Aug 6, 2026, 16:20 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Aug 6, 2026, 16:33 UTCresolvedThis incident has been resolved.
Updates as published by Qualys (original).
More Qualys incidents
- October 23, 2026 US Platform 1: Performance Degradation for UAI/ETM (IM-12931)
- October 22, 2026 EU Platform 2: Performance Degradation in multiple modules (IM-12933)
- October 22, 2026 EU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]
- October 21, 2026 US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]
- October 16, 2026 EU Platform 2: High Portal-Indexing lag [IM-12919]
- October 12, 2026 US Platform 1: Delay in Data Processing (IM-12916)