Major incident

Qualys: IN Platform 1: PA (PC) & SCA Modules are getting routed to VMDR modules (IM-12806)

Aug 6, 2026, 06:43 UTC
started
16:33 UTC
resolved
9 h 50 min
duration

Affected: Policy Audit (PA), Security Configuration Assessment (SCA)

Current status of Qualys: Under maintenance — live Qualys status

Timeline

  1. Aug 6, 2026, 06:43 UTC
    investigating
    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 wherein post clicking on the Policy Audit (Policy Compliance) & SCA modules expect Dashboard, Posture, Audit Fix and Response getting routed to VMDR modules. Further updates will be shared as they become available.
  2. Aug 6, 2026, 11:33 UTC
    investigating
    We are continuing to investigate this issue however below is the workaround that will unblock you till we have permanent fix. 1. Login on the UI 2. You will be either routed to VMDR or Policy Audit Module. 3. Click on the Scans or Policies tab under Menu. 4. Click on the Help option on Top Right Hand Side. 5. Click on Home Page. 6. Select either Compliance Policies or Report. 7. Log out the session and Re-Login
  3. Aug 6, 2026, 16:20 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Aug 6, 2026, 16:33 UTC
    resolved
    This incident has been resolved.

Updates as published by Qualys (original).

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