Critical incident
Punchh: Punchh Platform Outage
Mar 30, 2026, 11:30 UTC
started
16:21 UTC
resolved
4 h 51 min
duration
Current status of Punchh: Operational — live Punchh status
Timeline
- Mar 30, 2026, 11:30 UTCinvestigatingWe regret to inform you that our platform is currently experiencing an outage. Our technical teams are actively working to resolve the issue as quickly as possible. Customer Impact: • Inability to access the platform • Disruption in service functionalities • Potential delays in data processing and reporting We understand the inconvenience this causes and appreciate your patience as we work to restore full service. We will provide regular updates on our progress. Thank you for your understanding and continued support.
- Mar 30, 2026, 11:51 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Mar 30, 2026, 11:51 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Mar 30, 2026, 16:21 UTCresolvedThis incident has been resolved.
Updates as published by Punchh (original).
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