Major incident

Kaseya: [VSA9] - [PHILKAS01] - Intermittent Service Disruption

Affected: PHILKAS01

Current status of Kaseya: Partial outage — live Kaseya status

Timeline

1. Sep 9, 2026, 12:51 UTC
   investigating
   We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. - Kaseya Cloud Operations Team
2. Sep 9, 2026, 16:06 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 9, 2026, 17:04 UTC
   identified
   The issue has been identified and a fix is being implemented.
4. Sep 9, 2026, 20:17 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
5. Sep 9, 2026, 23:23 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Sep 14, 2026, 13:47 UTC
   monitoring
   We are experiencing service disruption on PHILKAS01 Server, which may impact administrators ability to manage endpoints. We are aware of the issue, and our team is actively working to resolve the same. We apologize for any inconvenience. - Kaseya Cloud Operations Team
7. Sep 29, 2026, 19:45 UTC
   resolved
   This incident has been resolved.

Updates as published by Kaseya (original).