Major incident

Pitt Digital Systems: Intermittent Vendor Issue Affecting myPitt Access

Affected: myPitt (my.pitt.edu)

Current status of Pitt Digital Systems: Minor issues — live Pitt Digital Systems status

Timeline

1. Sep 17, 2026, 12:53 UTC
   investigating
   Pitt Digital is aware of an intermittent vendor issue that is affecting the ability of some individuals to access myPitt (my.pitt.edu). University services you may typically access via myPitt can still be accessed through their direct URL (for example, canvas,pitt.edu, software.pitt.edu or accounts.pitt.edu). Direct links to many popular services are also available in the footer of the digital.pitt.edu website. Pitt Digital is working with the vendor to resolve the issue, which is affecting customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more information becomes available.
2. Sep 17, 2026, 15:54 UTC
   investigating
   The vendor continues working to resolve the intermittent issue affecting access to myPitt for some users.
3. Sep 17, 2026, 16:54 UTC
   monitoring
   The vendor has taken steps to resolve their intermittent issue that affected myPitt access for some users earlier today. Full service has been restored. If you continue to experience residual issues accessing myPitt, try clearing your browser cache or closing and reopening your browser. Pitt Digital continues to monitor myPitt closely to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
4. Sep 17, 2026, 20:05 UTC
   resolved
   Monitoring confirms the issue has been fully resolved.

Updates as published by Pitt Digital Systems (original).