Major incident

Pitt Digital Systems: Vendor Issue Affecting Password Manager (1Password)

Affected: 1Password Password Manager

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

1. Apr 27, 2026, 15:14 UTC
   investigating
   Pitt Digital is aware of a vendor issue that is affecting Password Manager (1Password). Individuals affected by the issue may experience failures or delays when logging in and syncing. The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available.
2. Apr 27, 2026, 16:08 UTC
   monitoring
   The vendor has taken steps to mitigate their issue, but some 1Password customers may still experience intermittent failures or delays when logging in and syncing until the issue is fully resolved. Pitt Digital continues to monitor the service and will post updates to status.pitt.edu as more details become available.
3. Apr 27, 2026, 19:45 UTC
   resolved
   Monitoring confirms the issue is fully resolved. Full service has been restored.

Updates as published by Pitt Digital Systems (original).