Critical incident

Optum: System Incident - Optum Integrity One - Production

Affected: Optum Integrity One

Current status of Optum: Operational — live Optum status

Timeline

1. Sep 1, 2026, 05:55 UTC
   investigating
   We are aware of a potential issue occurring within Optum Integrity One. Internal support teams have been engaged to determine and resolve any impact. We will provide updates as more information becomes available.
2. Sep 1, 2026, 06:08 UTC
   resolved
   Optum technical teams have resolved the issue that caused users to experience login errors while loading the Optum Integrity One application launch pad. Optum technical teams will continue to monitor the stability of the system. Thank you for your patience as our teams worked to resolve this issue.

Updates as published by Optum (original).