Major incident

Optum: System Incident -Optum Clinical Data Center- Production

Affected: Optum Clinical Data Center

Current status of Optum: Operational — live Optum status

Timeline

1. Aug 27, 2026, 19:48 UTC
   investigating
   OCDC Prod - Users are unable to log into the application successfully. If they login, the UI is not functioning as expected. We will provide updates as more information becomes available.
2. Aug 27, 2026, 20:54 UTC
   investigating
   The UI is still unavailable. The team is working on a data restoration process to resolve the issue.
3. Aug 27, 2026, 21:25 UTC
   resolved
   The data restore has resolved the issue and the OCDC UI is now available. Thank you for your patience as our teams worked to resolve this incident.

Updates as published by Optum (original).