Critical incident

Optum: System Incident - OPTUM OUTPATIENT CHARGE CAPTURE - Production

Aug 15, 2026, 09:41 UTC
started
09:41 UTC
resolved
<1 min
duration

Affected: Outpatient Charge Capture

Current status of Optum: Operational — live Optum status

Timeline

  1. Aug 15, 2026, 09:41 UTC
    investigating
    We are aware of a potential issue occurring within OPTUM OUTPATIENT CHARGE CAPTURE . Internal support teams have been engaged to determine and resolve any impact. We will provide updates as more information becomes available.
  2. Aug 15, 2026, 09:41 UTC
    resolved
    An infrastructure-related issue caused intermittent application access and authentication failures beginning. The issue was identified and remediated, and full application functionality was restored. The application is currently operating as expected.

Updates as published by Optum (original).

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