Critical incident

Optum: System Incident - OPTUM OUTPATIENT CHARGE CAPTURE - Production

Affected: Outpatient Charge Capture

Current status of Optum: Operational — live Optum status

Timeline

1. Aug 4, 2026, 13:38 UTC
   investigating
   Our teams continue to investigate reports of users not able to complete records within the Outpatient Charge Capture application. We will provide updates as they become available.
2. Aug 4, 2026, 14:43 UTC
   resolved
   Our teams have restored full application functionality. The issue is resolved, thank you for your patience as we worked to resolve this system incident.

Updates as published by Optum (original).