Major incident

Optum: System Incident - InterQual - Production

Affected: InterQual

Current status of Optum: Operational — live Optum status

Timeline

1. Aug 4, 2026, 13:33 UTC
   investigating
   We are currently investigating an issue affecting the InterQual Cloud Solutions applications. Users may encounter issues logging in. Our team is actively working to identify and resolve the problem. We will provide additional information as our investigation progresses. Thank you for your patience and understanding.
2. Aug 4, 2026, 14:51 UTC
   resolved
   Our teams have restored full application functionality that caused users to experience issues logging into the application(s). The issue is resolved, thank you for your patience.

Updates as published by Optum (original).