Critical incident

Optimizely Service: Flags permission issue.

May 20, 2026, 09:42 UTC
started
11:30 UTC
resolved
1 h 48 min
duration

Affected: Application UI, Optimizely REST API

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

  1. May 20, 2026, 09:42 UTC
    investigating
    We are currently investigating the issue.
  2. May 20, 2026, 10:01 UTC
    investigating
    We are continuing to investigate this issue.
  3. May 20, 2026, 10:10 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. May 20, 2026, 11:30 UTC
    resolved
    This incident has been resolved.

Updates as published by Optimizely Service (original).

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