Major incident

Hootsuite: LinkedIn Authentication Issues

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Current status of Hootsuite: Operational — live Hootsuite status

Timeline

1. May 20, 2026, 09:34 UTC
   investigating
   We are aware of an issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite. LinkedIn is currently experiencing internal API instability that is impacting the profile information endpoint used during the authorization process. Some authentication and re-authentication attempts for LinkedIn Profiles and LinkedIn Company Pages may fail as a result. This issue originates on LinkedIn's side. We are actively monitoring the situation and will provide updates as they become available. Thank you for your kind patience and understanding.
2. May 20, 2026, 16:22 UTC
   resolved
   After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.

Updates as published by Hootsuite (original).