Major incident

Onshape: Increased errors in US-West region

Aug 20, 2026, 17:26 UTC

started

17:36 UTC

resolved

10 min

duration

Affected: North America

Current status of Onshape: Operational — live Onshape status

Timeline

Aug 20, 2026, 17:26 UTC
investigating
We are receiving reports of increased errors or unable to open documents in US-West region. We are investigating and will provide an update within 30 minutes.
Aug 20, 2026, 17:36 UTC
resolved
This incident has been resolved.

Updates as published by Onshape (original).

This was part of a wider event: 22 services reported incidents within the hour.

Hudl 18:17 UTC · Wyscout users are experiencing a white page when logging in
Cribl 18:13 UTC · OAuth secrets containing C.* expressions fail to resolve during authentication
Pitney Bowes 18:07 UTC · UPS Service Disruption Observed for CreateShipment.
Vercel 17:46 UTC · New container functions are failing
Ping Identity 17:41 UTC · PingID - US Region - Service Disruption
Harness 17:17 UTC · All modules are running slow in Prod1/2/3/4 due to cloud provider incident
Confluent Cloud 17:10 UTC · Elevated error rates and latency in GCP us-west1
PandaDoc 17:03 UTC · Some users experience issues with creation and viewing of documents