Major incident

Confluent Cloud: Elevated error rates and latency in GCP us-west1

Affected: Confluent Cloud

Current status of Confluent Cloud: Operational — live Confluent Cloud status

Timeline

1. Aug 20, 2026, 17:10 UTC
   investigating
   We are investigating an incident affecting services in the GCP us-west1 region. Customers with Kafka clusters in this region may experience elevated latency, request timeouts, or increased error rates. Our engineering teams are actively working to restore normal performance.
2. Aug 20, 2026, 19:18 UTC
   investigating
   We are seeing recovery of Confluent services and are continuing to monitor the situation. The next update will be posted within 1 hour.
3. Aug 20, 2026, 20:18 UTC
   resolved
   The GCP issues in us-west1 region have been mitigated. Confluent services are no longer seeing any impact based on our monitoring.

Updates as published by Confluent Cloud (original).