Critical incident

Northwestern Information Technology: Cognos Self-Service Reporting and Data Visualization Service Interruption

Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Aug 16, 2026, 13:34 UTC
   investigating
   Northwestern Information Technology is investigating an issue causing a service interruption for Cognos Self-Service Reporting and Data Visualization. Support staff are working to restore service as quickly as possible. The next update will be provided by 10:00 CDT.
2. Aug 16, 2026, 14:28 UTC
   resolved
   This incident has been resolved and service has been restored for Cognos Self-Service Reporting and Data Visualization.

Updates as published by Northwestern Information Technology (original).