Major incident

Northwestern Information Technology: 345 E Superior - 19th Floor Network Service Interruption

Affected: Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Aug 16, 2026, 18:16 UTC
   identified
   Northwestern Information Technology has identified a service interruption for wired, wireless, and telephone services on the nineteenth floor of 345 E Superior. A technician has been dispatched to resolve the issue and restore service. The next update will be provided by 9:00 CDT on Monday.
2. Aug 17, 2026, 19:21 UTC
   resolved
   Northwestern Information Technology has confirmed that service has been restored. We are closing this posting.

Updates as published by Northwestern Information Technology (original).