Major incident

Northwestern Information Technology: Kellogg Global Hub - Lower Level Network Service Interruption

Affected: Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Jul 17, 2026, 11:19 UTC
   investigating
   Northwestern Information Technology is investigating an issue causing a service interruption to wired, wireless, and telephone services within Kellogg Global Hub on the lower level. The next update will be provided by 8:00 CDT.
2. Jul 17, 2026, 12:05 UTC
   monitoring
   Northwestern Information Technology has monitored a restoration of wired, wireless, and telephone services within Kellogg Global Hub on the lower level. The next update will be provided by 8:30 CDT.
3. Jul 17, 2026, 13:04 UTC
   resolved
   This incident has been resolved.

Updates as published by Northwestern Information Technology (original).