Major incident

Northwestern Information Technology: 211 East Superior - Ninth Floor Network Service Interruption

Affected: Telephone Services (Videoconferencing and Telephones), Wired Network Services (Network Connectivity), Wireless Network Services (Network Connectivity)

Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status

Timeline

1. Jun 26, 2026, 11:11 UTC
   investigating
   Northwestern Information Technology is investigating an issue causing a service interruption to wired, wireless, and telephone services on a portion of the ninth floor at 211 East Superior. The next update will be provided at 9:00 CDT.
2. Jun 26, 2026, 14:30 UTC
   investigating
   Northwestern Information Technology is currently working on resolving this issue The next update will be provided at 10:30 CDT.
3. Jun 26, 2026, 14:50 UTC
   resolved
   Posted service interruption has been resolved, wired, wireless, and telephone services are now working as expected.

Updates as published by Northwestern Information Technology (original).