Major incident

MyCase - Public: Partial Outage - Advanced Tier Search Functionality

Affected: MyCase

Current status of MyCase - Public: Operational — live MyCase - Public status

Timeline

1. Mar 20, 2026, 19:03 UTC
   investigating
   We are currently investigating this issue.
2. Mar 20, 2026, 21:36 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Mar 21, 2026, 05:42 UTC
   resolved
   This incident has been resolved.

Updates as published by MyCase - Public (original).