Major incident

mux: Increased error in Video Live and VOD

Affected: Mux Video - VOD, Mux Video - Live

Current status of mux: Operational — live mux status

Timeline

1. Jun 18, 2026, 10:16 UTC
   investigating
   We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
2. Jun 18, 2026, 10:57 UTC
   identified
   We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
3. Jun 18, 2026, 11:31 UTC
   monitoring
   Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
4. Jun 18, 2026, 13:18 UTC
   resolved
   This incident has been resolved.

Updates as published by mux (original).