Critical incident

MRI Software: TPN Group - Reported Incident - Resolved

Affected: TPN Group

Current status of MRI Software: Operational — live MRI Software status

Timeline

1. Oct 7, 2026, 14:40 UTC
   investigating
   Dear MRI Client, We are aware of a potential issue which started on 07-Oct-2026 at 13:54 UTC affecting TPN Group . Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
2. Oct 7, 2026, 15:39 UTC
   resolved
   Dear MRI Client, Normal service has now been restored for 07-Oct-2026 . The issue was fully resolved on 07-Oct-2026 at 15:20 UTC and we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software

Updates as published by MRI Software (original).