Critical incident

MRI Software: Property Central - Reported Incident - Resolved

Affected: Property Central

Current status of MRI Software: Operational — live MRI Software status

Timeline

1. Jul 6, 2026, 13:54 UTC
   investigating
   Dear MRI Client, We are aware of a potential issue which started on 06-Jul-2026 at 13:05 UTC affecting Property Central . Our team is currently investigating to identify the cause and restore normal service as quickly as possible. Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause. Regards, MRI Software
2. Jul 6, 2026, 16:16 UTC
   identified
   Dear MRI Client, We continue to investigate the issue affecting Property Central. We have identified that the impact is related to a major network outage affecting one of our vendors. We are working closely with the vendor as they actively restore services and will continue to monitor the situation. Further updates will be posted as more information becomes available. We appreciate your patience and regret any inconvenience this may cause. Regards, MRI Software
3. Jul 6, 2026, 17:39 UTC
   identified
   Dear MRI Client, The vendor has identified the source of the issue affecting Property Central. The vendor's repair team is actively working on restoring the service. We will continue to post updates on the progress of restoration activities until the issue is resolved. Thank you for your patience while we address this. Regards, MRI Software
4. Jul 6, 2026, 20:12 UTC
   identified
   Dear MRI Client, We continue to work closely with our vendor, who is actively carrying out high-priority restoration work to resolve the major network outage. The estimated restoration time is approximately 00:30 UTC, 07 July 2026. Further updates will be posted upon service restoration. We appreciate your patience and regret any inconvenience this may have caused. Regards, MRI Software
5. Jul 7, 2026, 01:11 UTC
   resolved
   Dear MRI Client, Normal service has now been restored for Property Central . The issue was fully resolved on 07 July 2026 at 00:30 UTC and we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software

Updates as published by MRI Software (original).