OutageDB

Morningstar Product outage history and status

Is Morningstar Product down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Apr 22, 2026
last incident

Morningstar Product components

Core Advice Solution on Cloud

Morningstar Advisor Workstation + Direct Advisory Suite

Morningstar Annuity Intelligence

Morningstar Data Services

Morningstar Direct

Morningstar Direct Web Services

Morningstar Document Library

Morningstar Equity API Center

Morningstar Essentials

Morningstar Fund API Center

Morningstar Global Equity Data Feeds

Morningstar Investment Research Center

Morningstar Managed Investment Data Feeds

Morningstar On Demand

Morningstar Plan Advantage

Morningstar Publishing System

Morningstar Research Feeds

Morningstar Retirement Manager

Morningstar Product outage history

Nov: 2 incidents, 76 min of major outage 2 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 130 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 2 incidents, 13 min of major outage 2 Apr May: 0 incidents, 0 min of major outage May Jun: 0 incidents, 0 min of major outage Jun Jul: 0 incidents, 0 min of major outage Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Morningstar Product incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Apr 22, 2026, 19:16 UTC Morningstar Plan Advantage User Experience Outage
Morningstar Plan Advantage
 Major 13 min
Apr 22, 2026, 19:02 UTC Incident: Morningstar Service Notification: Morningstar Retirement Outage
Morningstar Retirement Manager
 No impact 2 min
Jan 1, 2026, 07:52 UTC Retirement Manager User Experience Outage
Retirement Manager User Experience, EZ Enroll API, Express API, Retirement Checkup and Easy Enroll
 Critical 2 h 10 min
Nov 18, 2025, 14:09 UTC Incident: Morningstar Service Notification: Morningstar Degraded Service due to Cloudflare Issue
Morningstar Advisor Workstation, Morningstar Document Library, Morningstar Direct
 No impact 3 h 55 min
Nov 2, 2025, 03:42 UTC Retirement Manager User Experience Outage
Retirement Manager User Experience, EZ Enroll API, Express API, Retirement Checkup and Easy Enroll, Personalized Target Date Service
 Major 1 h 16 min
Oct 20, 2025, 12:58 UTC Incident: Morningstar Service Notification: Morningstar Degraded Performance due to AWS Outage
Morningstar Advisor Workstation, Morningstar Fund API Center, Morningstar Equity API Center, Morningstar Managed Investment Data Feeds, Morningstar Global Equity Data Feeds, Morningstar Research Feeds
 Major 11 h 12 min
Oct 20, 2025, 11:55 UTC Advisor Managed Accounts – Client and RK Portal Experience Degraded Performance
Advisor Managed Accounts – Client and RK Portal
 Minor 1 h 26 min
Oct 20, 2025, 10:34 UTC Retirement Manager EZ Enroll API And Express API Outage
EZ Enroll API, Express API
 Critical 2 h 45 min
Oct 17, 2025, 12:17 UTC Incident: Morningstar Service Notification: Morningstar [Functionality] Issue
Morningstar Managed Investment Data Feeds
 No impact 3 days
Sep 25, 2025, 13:28 UTC Incident: Morningstar Service Notification: Morningstar Data Feeds Production Issue
Morningstar Managed Investment Data Feeds
 No impact 24 h 15 min
Sep 3, 2025, 12:33 UTC Retirement Manager User Experience Outage
Retirement Manager User Experience, EZ Enroll API, Express API, Retirement Checkup and Easy Enroll, Personalized Target Date Service
 Critical 1 h 23 min
Jul 2, 2025, 13:15 UTC Morningstar Service Notification: Morningstar Direct and Office Outage
Morningstar Direct
 Critical 33 min
May 27, 2025, 17:36 UTC Retirement Manager User Experience Outage
Retirement Manager User Experience, EZ Enroll API, Express API
 Minor 9 h 51 min
Feb 13, 2025, 16:53 UTC Morningstar Service Notification: Morningstar Direct Slowness and Excel Add-In Issue
Morningstar Direct
 Minor 3 h 34 min
Jan 29, 2025, 14:11 UTC Morningstar Service Notification: Morningstar Report Generation Slowness
Morningstar Advisor Workstation
 Minor 6 h 38 min
Jan 29, 2025, 14:10 UTC Morningstar Service Notification: Morningstar Office Slowness Major 6 h 39 min
Jan 29, 2025, 14:00 UTC Morningstar Service Notification: Morningstar Direct Web Services Outage Major 6 h 31 min
Jan 29, 2025, 13:38 UTC Morningstar Service Notification: Morningstar Direct Outage
Morningstar Direct
 Critical 7 h 12 min
Jan 10, 2025, 16:24 UTC Morningstar Service Notification: Morningstar Direct Intermittent Slowness
Morningstar Direct
 Minor 6 days 22 h
Dec 10, 2024, 17:47 UTC Morningstar Service Notification: FTP Access Issue
Morningstar Fund API Center, Morningstar Managed Investment Data Feeds, Morningstar Global Equity Data Feeds, Morningstar Research Feeds, Morningstar Data Services
 Minor 3 h 08 min
Dec 9, 2024, 18:50 UTC Morningstar Service Notification: Morningstar Data Feed Issues with Delivery Delay and FTP Access
Morningstar Managed Investment Data Feeds
 Minor 3 h 03 min
Dec 9, 2024, 08:30 UTC Morningstar Service Notification: Morningstar Direct and Office Slowness and Excel Add-In Functionality Issues
Morningstar Direct
 Minor 31 h 15 min
Nov 6, 2024, 16:22 UTC Retirement Manager User Experience Slowness
Retirement Manager User Experience, EZ Enroll API, Express API
 No impact 15 min
Oct 7, 2024, 11:45 UTC Morningstar Service Notification: Morningstar Direct Login Outage Major 2 h 43 min
Sep 9, 2024, 07:40 UTC Direct Web Services - degraded Major 53 min

49 incidents in our archive since November 4, 2022.

When and where Morningstar Product fails

By weekday

Most incidents start on Wed.

  • Mon11
  • Tue8
  • Wed15
  • Thu6
  • Fri6
  • Sat2
  • Sun1

Most affected, last 12 months

  • Express API2
  • EZ Enroll API2
  • Retirement Checkup and Easy Enroll2
  • Retirement Manager User Experience2
  • Morningstar Advisor Workstation1
  • Morningstar Direct1
  • Morningstar Document Library1
  • Morningstar Plan Advantage1

When Morningstar Product went down with others

Other payments & finance services

FAQ

Is Morningstar Product down right now?
At our last check Morningstar Product's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Morningstar Product go down?
Morningstar Product reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Morningstar Product outage?
The latest reported incident started on Apr 22, 2026, 19:16 UTC: "Morningstar Plan Advantage User Experience Outage", resolved after 13 min.

Source: Morningstar Product official status page · RSS of Morningstar Product incidents · status badge for your site