No impact incident

Monotype: Issues with Enterprise Dashboard.

Affected: DashBoard

Current status of Monotype: Operational — live Monotype status

Timeline

1. Oct 8, 2026, 13:12 UTC
   investigating
   We are currently experiencing issues with the enterprise dashboard. Our team is working to resolve the problem as quickly as possible.
2. Oct 8, 2026, 14:00 UTC
   identified
   We have identified the issue affecting the enterprise dashboard. Our team is working diligently to implement a solution. We will provide updates as soon as more information is available.
3. Oct 8, 2026, 14:09 UTC
   monitoring
   The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
4. Oct 8, 2026, 14:13 UTC
   resolved
   The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
5. Oct 28, 2026, 08:45 UTC
   postmortem
   A root-cause analysis for this issue has been performed and is now available at: [https://monotyperca.s3.us-east-1.amazonaws.com/2026/10/08/CCOE-4568\_public\_rca.pdf](https://monotyperca.s3.us-east-1.amazonaws.com/2026/10/08/CCOE-4568_public_rca.pdf)

Updates as published by Monotype (original).