Major incident

Meltwater Media Intelligence Platform: Export Degradation

Affected: Application, Search, Reports

Current status of Meltwater Media Intelligence Platform: Operational — live Meltwater Media Intelligence Platform status

Timeline

1. Jun 10, 2026, 07:33 UTC
   investigating
   We are currently experiencing issues with the export functionality in our application. Users may experience failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating. We apologize for any inconvenience caused by this issue and will provide updates accordingly.
2. Jun 10, 2026, 08:52 UTC
   monitoring
   Our Engineering team has identified and resolved the root cause of the export failure. Users should now be able to use the export functionality as expected. The team will continue to closely monitor the situation. Thank you for your patience.
3. Jun 11, 2026, 08:31 UTC
   resolved
   After a period of monitoring, this issue is now resolved. Users can use the export functionality as expected.

Updates as published by Meltwater Media Intelligence Platform (original).