Critical incident

Meltwater Media Intelligence Platform: Users unable to login to Meltwater application

Affected: Application, Search, Reports

Current status of Meltwater Media Intelligence Platform: Operational — live Meltwater Media Intelligence Platform status

Timeline

1. May 25, 2026, 00:42 UTC
   investigating
   We are currently experiencing an issue where some users are unable to login to Meltwater application. Our Engineering team is aware of this issue and currently working on a fix. We apologize for any inconvenience caused and we will provide updates accordingly.
2. May 25, 2026, 23:18 UTC
   monitoring
   The Meltwater application continues to function as expected. We are closely monitoring and will continue to keep you updated on this status.
3. May 27, 2026, 03:51 UTC
   investigating
   We are currently investigating this issue.
4. May 27, 2026, 03:51 UTC
   resolved
   After a period of monitoring, this issue is now resolved. The Meltwater application continues to function as expected.

Updates as published by Meltwater Media Intelligence Platform (original).