No impact incident

Listrak: Resolved: Product recommendations not displaying for some clients

Oct 27, 2026, 00:54 UTC

started

00:54 UTC

resolved

<1 min

duration

Affected: Recommendations

Current status of Listrak: Operational — live Listrak status

Timeline

Oct 27, 2026, 00:54 UTC
resolved
Between approximately 7:20 PM and 8:45 PM ET, some clients using product recommendations may have seen recommendations not load or display blank in place of products. Product recommendations have been restored and are working normally. No client action is required.

Updates as published by Listrak (original).

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