Listrak outage history and status
Is Listrak down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
100%
uptime, 90 days
8
incidents, 90 days
1 h 37 min
median time to fix
Sep 1, 2026
last incident
Listrak components
Journey Hub
- Abandonment Operational
- Segment Entry Operational
- Custom Events Operational
Listrak API
- Email API Operational
- SMS API Operational
- Cross Channel API Operational
- Data Import API Operational
- Mobile App Push API Operational
- Email Broadcast Operational
- Email Transactional Operational
- Email Authoring Operational
Listrak App
- Listrak App Operational
Mobile App Push
- Mobile App Push Broadcast Operational
Platform Infrastructure
- Platform Infrastructure Operational
Listrak Intelligence
- Recommendations Operational
- Predictive Analytics Operational
- Predictive Content Operational
SMS/MMS/RCS
- SMS/MMS/RCS Broadcast Operational
- SMS/MMS/RCS Transactional Operational
- SMS/MMS/RCS Authoring Operational
Listrak Support Services
- Support Portal Operational
- Chat Support Operational
- Phone Support Operational
- Help Center Operational
- Listrak Assistant Operational
- Analytics Operational
- Segmentation Operational
- Imports and Exports Operational
Listrak outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1, 2026, 15:10 UTC | Performance degradation Listrak App | Minor | 2 h 21 min |
| Aug 25, 2026, 18:07 UTC | Performance degradation with Journey Hub Abandonment | Minor | 20 h 07 min |
| Aug 5, 2026, 08:47 UTC | Performance degradation with Navigation System Listrak App | No impact | <1 min |
| Aug 3, 2026, 15:41 UTC | Performance degradation with Chat Support (3rd Party Partner) Chat Support | Minor | 4 h 46 min |
| Aug 1, 2026, 00:01 UTC | Performance degradation with Preference Center Unsubscribe Email API | Minor | 2 h 22 min |
| Jul 29, 2026, 18:04 UTC | Performance degradation with Analytics Exports Imports and Exports | Minor | 37 min |
| Jul 28, 2026, 22:30 UTC | Service Degradation Email Broadcast, SMS/MMS/RCS Broadcast, Listrak App, Email API, Email Transactional, SMS/MMS/RCS Transactional | No impact | <1 min |
| Jul 28, 2026, 19:22 UTC | Performance degradation with contact management page Segmentation | Minor | 52 min |
| Jul 23, 2026, 10:00 UTC | Performance degradation with navigation system Listrak App | Minor | <1 min |
| Jul 8, 2026, 17:17 UTC | Performance degradation for subset of clients with email sends, imports, and exports Email Broadcast, Email Transactional, Imports and Exports | Minor | 22 h 15 min |
| Jul 8, 2026, 02:11 UTC | Email delivery delays for some clients resolved Email Broadcast, Email Transactional | No impact | <1 min |
| Jun 22, 2026, 13:42 UTC | Scheduled Data Exports Delayed Imports and Exports | Minor | 2 h 25 min |
| Jun 10, 2026, 21:24 UTC | FTP Connectivity Imports and Exports | Major | 55 min |
| Jun 1, 2026, 10:45 UTC | NextGen Email Broadcast Delays Email Broadcast | Minor | 1 h 49 min |
| May 21, 2026, 13:46 UTC | Intermittent Product Recommendation Images Recommendations | Minor | 1 h 19 min |
| May 8, 2026, 15:11 UTC | NextGen Email Send Delays Email Broadcast | No impact | 5 h 14 min |
| May 6, 2026, 16:29 UTC | Contact Profile User Interface Listrak App | Minor | 5 h 57 min |
| Apr 15, 2026, 19:36 UTC | Clients are unable to access admin.listrak.com Listrak App | Major | 1 h 03 min |
| Apr 9, 2026, 14:04 UTC | Limited Platform Access for Certain Accounts Listrak App | Major | 2 h 34 min |
| Mar 23, 2026, 18:35 UTC | Service Degradation Listrak App, Email API, SMS API, Email Authoring, Cross Channel API, Data Import API | Minor | 27 min |
| Nov 21, 2025, 22:08 UTC | Listrak Navigation Bar Failing to Load | Minor | — |
| Oct 20, 2025, 11:22 UTC | Platform Degradation Email Broadcast, SMS/MMS/RCS Broadcast, Recommendations, Support Portal, Imports and Exports | Major | 11 h 41 min |
| Sep 23, 2025, 15:35 UTC | Network Connectivity Issues Abandonment, Email Broadcast, SMS/MMS/RCS Broadcast, Mobile App Push Broadcast, Listrak App, Email API | Major | 1 h 42 min |
| Sep 15, 2025, 19:03 UTC | Delays with Segmentation and Audience Generation Segmentation | Minor | 3 h 47 min |
| Sep 12, 2025, 18:55 UTC | Managing Product Recommendations Recommendations | Minor | 1 h |
28 incidents in our archive since August 14, 2025.
When and where Listrak fails
By weekday
Most incidents start on Mon.
- Mon8
- Tue5
- Wed7
- Thu4
- Fri3
- Sat1
- Sun0
Most affected, last 12 months
- Listrak App8
- Email Broadcast5
- Imports and Exports5
- Email API3
- Email Transactional3
- Cross Channel API2
- Data Import API2
- Email Authoring2
When Listrak went down with others
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- Jul 8, 2026, 16:42 UTC 19 services reported incidents within the hour
- Jun 22, 2026, 13:33 UTC 30 services reported incidents within the hour
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FAQ
- Is Listrak down right now?
- At our last check Listrak's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Listrak go down?
- Listrak reported 8 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
- When was the last Listrak outage?
- The latest reported incident started on Sep 1, 2026, 15:10 UTC: "Performance degradation", resolved after 2 h 21 min.
- How long do Listrak outages last?
- Half of Listrak's incidents in the last 90 days were resolved within 1 h 37 min.
Source: Listrak official status page · RSS of Listrak incidents · status badge for your site