Major incident

Listrak: FTP Connectivity

Affected: Imports and Exports

Current status of Listrak: Operational — live Listrak status

Timeline

1. Jun 10, 2026, 21:24 UTC
   investigating
   Clients may experience ftp connectivity issues. We are actively investigating and working to restore connectivity to our ftp servers. We will provide an update within 30 minutes.
2. Jun 10, 2026, 21:52 UTC
   monitoring
   We have identified and remediated the ftp connectivity issue. Should you experience any issues with FTP based imports and exports, please reach out to support. We are currently monitoring error rates and will provide another update in 30 minutes.
3. Jun 10, 2026, 22:19 UTC
   resolved
   FTP connectivity has been restored and is operating normally.

Updates as published by Listrak (original).