Major incident

PDQ: Connect incident - Connect is currently experiencing long delays processing device scans

Affected: Device Scans

Current status of PDQ: Operational — live PDQ status

Timeline

1. Jun 10, 2026, 21:50 UTC
   investigating
   Connect is currently experiencing long delays in processing device scans. We're working to diagnose and fix the issue. Thank you for your patience.
2. Jun 10, 2026, 22:20 UTC
   identified
   We have identified the issue and we are working to address the problem.
3. Jun 10, 2026, 23:13 UTC
   monitoring
   A fix has been implemented we are monitoring logs to ensure it is fixed.
4. Jun 11, 2026, 00:20 UTC
   resolved
   This incident is resolved scans are working as expected now.

Updates as published by PDQ (original).