Minor incident

Kernel System: Captcha solver ERR_ZERO_BALANCE error

Oct 20, 2026, 07:30 UTC

started

07:56 UTC

resolved

26 min

duration

Current status of Kernel System: Operational — live Kernel System status

Timeline

Oct 20, 2026, 07:30 UTC
identified
Our captcha solver is not working. The issue has been identified and we are working on triage.
Oct 20, 2026, 07:56 UTC
resolved
This was resolved, apologies for the disruption.

Updates as published by Kernel System.

This was part of a wider event: 28 services reported incidents within the hour.

Whatnot 08:25 UTC · DPD UK is experiencing label generation issues
Zenoti 08:18 UTC · Hyperconnect functionality issues reported for EURO01 Customers
Palo Alto Networks Cloud Services 07:52 UTC · [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
ShipStation 07:51 UTC · DPD label creation
DataCamp 07:51 UTC · Alteryx exercises unavailable
Thomson Reuters Legal 07:47 UTC · CoCounsel now UK and EU Chats and uploads are failing
Feefo 07:47 UTC · Significant outage to all inbound traffic
Netlify 07:47 UTC · Agent Runner failures
ClickHouse Cloud 07:39 UTC · Google Cloud Outage
Sourcegraph 07:38 UTC · Sourcegraph Cloud is degraded in Europe region
360 Monitoring 07:34 UTC · False alerts about "no data" or other events might be received for servers
MongoDB Cloud 07:32 UTC · GCP Availability Zone europe-west2-b connectivity issues
Cloudways 07:29 UTC · Autonomous: Partial Service Degradation – London Region
Grafana Cloud 07:28 UTC · IRM outage in the region prod-gb-south-0 and prod-eu-west-0
Lightspeed 07:26 UTC · Restaurant O-Series: Brief API degradation