Major incident

Keller Cloud: KW.com Service Interruption - Images Are Not Loading

Affected: Command, KW.com, Command System

Current status of Keller Cloud: Operational — live Keller Cloud status

Timeline

1. Nov 6, 2026, 20:12 UTC
   monitoring
   We have identified an issue affecting property images on KW.com and Command. Our team has located the root cause of the issue and are working to restore services as soon as possible. Details: There are loading failures for images KW.com and in other areas of Command. For additional information, please see our KW Status page at status.kw.com. We truly appreciate your patience. - The KWRI Tech Team
2. Nov 6, 2026, 20:33 UTC
   resolved
   An incident that may have affected images loading on KW Command and KW.com has been resolved. Details: We are happy to report the issue impacting image loading have now been resolved. Thank you so much for your patience. For additional information, please see our KW Status page at status.kw.com. Thank you again for your patience while we worked to restore service. - The KWRI Tech Team

Updates as published by Keller Cloud (original).