Major incident

Keller Cloud: Command Opportunities Service Notification

Affected: Command, Command System, Command MC

Current status of Keller Cloud: Operational — live Keller Cloud status

Timeline

1. May 21, 2026, 13:01 UTC
   investigating
   We are currently investigating a service disruption that may be affecting your ability to access the opportunities applet in your Command account. We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com. We appreciate your patience in the meantime. - The KWRI Tech Team
2. May 21, 2026, 14:55 UTC
   monitoring
   We’ve deployed a fix for the issue that was impeding access to the Opportunities applet in Command and Command MC. Users should now be able to open and utilize the applet without error. We’re monitoring to ensure all residual functionality is working properly. We are deeply sorry for the disruption and will continue to post updates until it is resolved. For the latest information, please see our KW Status Page at status.kw.com. We truly appreciate your patience while we continue restoring services. - The KWRI Tech Team
3. May 21, 2026, 15:08 UTC
   resolved
   An incident that may have affected the Opportunities applet in your Command or Command MC account has been resolved. For additional information, please see our KW Status page at status.kw.com. Thank you again for your patience while we worked to restore service. - The KWRI Tech Team

Updates as published by Keller Cloud (original).