Critical incident

Kaseya: Datto SaaS Protection - SaaS Protection Status Page Is Not Loading Details

Affected: SaaS Protection Seat Management, SaaS Protection Client Onboarding

Current status of Kaseya: Partial outage — live Kaseya status

Timeline

1. Sep 1, 2026, 12:13 UTC
   investigating
   We are aware of a problem where the Datto SaaS Protection Status Page is not loading details for some of our users. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
2. Sep 1, 2026, 12:52 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 1, 2026, 13:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Kaseya (original).