Major incident

Dartmouth College: IRA Data Warehouse Finance chain failure

Affected: Administrative Services

Current status of Dartmouth College: Operational — live Dartmouth College status

Timeline

1. Sep 1, 2026, 12:00 UTC
   investigating
   The Data Warehousing Finance update failed overnight. The failure occurred within the Labor Distribution area. As such, the following areas are stale at the moment: HR/LD, Procurement, AR and Facilities. NOTE: The GL and OGA systems finished, so those areas should be ready. We are investigating the cause and working to resolve the issue and complete the process at this time. Updates will be posted when we know more.
2. Sep 1, 2026, 13:45 UTC
   monitoring
   The cause of the failure has been identified and mitigated. The ETL processing has been resumed. Estimated time of completion is approximately 1 hour from now (10:45). An update will be posted when this is complete.
3. Sep 1, 2026, 15:11 UTC
   resolved
   IRA for the Finance subject areas should be up-to-date (as of overnight processing).

Updates as published by Dartmouth College (original).