Critical incident

Invoca: Dynamic Number Insertion (DNI) Service Disruption

Affected: Dynamic Number Insertion and Attribution

Current status of Invoca: Operational — live Invoca status

Timeline

1. Jul 22, 2026, 13:13 UTC
   investigating
   We are currently investigating an issue affecting number swapping and call attribution across the Invoca platform. Customers may experience missing or delayed attribution data during this time. Our engineering teams are actively working to restore service.
2. Jul 22, 2026, 13:46 UTC
   monitoring
   Our engineering team has identified and resolved the underlying issue. Services have been restarted and number swapping and call attribution are being restored. We are actively monitoring to confirm full recovery
3. Jul 22, 2026, 13:57 UTC
   resolved
   This incident has been resolved. The disruption was caused by a hardware failure on one of our servers, which temporarily took our Dynamic Number Insertion and call attribution services offline. Our engineering team replaced the affected hardware, restored services, and confirmed full recovery Impact Window: 5:50AM - 6:37AM PDT

Updates as published by Invoca (original).