Major incident

Invoca: EU Reports and Dashboards

Affected: Invoca Europe, Call Routing, Dynamic Number Insertion and Attribution, Platform Accessibility, Reporting, Voice, Signals, Integrations, APIs

Current status of Invoca: Operational — live Invoca status

Timeline

1. Jun 19, 2026, 11:54 UTC
   investigating
   We are currently investigating an issue impacting access to EU Reports & Dashboards, as well as associated Webhooks. Users trying to view or generate reports in the EU region may experience slow loading times, timeouts, or error messages. Additionally, webhook deliveries related to reporting events are currently delayed or failing. Our engineering team is actively diagnosing the root cause. We apologize for the disruption and will provide our next update as soon as more information becomes available or within the next 30 minutes.
2. Jun 19, 2026, 12:23 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 19, 2026, 12:58 UTC
   monitoring
   A fix has been implemented and we are monitoring results.
4. Jun 19, 2026, 13:23 UTC
   resolved
   The incident has been resolved. Reports, dashboards and webhooks are firing as expected.

Updates as published by Invoca (original).