Minor incident

Imagine Learning: Imagine Language & Literacy and Imagine Español - Students May Be Experiencing Issues with Rewards

Affected: Imagine Language & Literacy, Imagine Español

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

1. Oct 29, 2026, 17:19 UTC
   investigating
   Our team is actively investigating an issue impacting users of Imagine Language & Literacy and Imagine Español . Students may be experiencing issues with receiving rewards after completing activities (e.g. booster bits and purchases from Avatar customization). We apologize for the inconvenience and will provide an update soon.
2. Oct 29, 2026, 18:03 UTC
   monitoring
   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
3. Oct 29, 2026, 20:56 UTC
   resolved
   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).