Major incident

WorkOS: SSO Profile API Timeouts

Oct 29, 2026, 17:34 UTC
started
19:52 UTC
resolved
2 h 18 min
duration

Affected: SSO

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Oct 29, 2026, 17:34 UTC
    investigating
    We are investigating timeouts on the /sso/profile endpoint. We apologize for the inconvenience and will share an update once we have more information.
  2. Oct 29, 2026, 17:54 UTC
    identified
    We've identified the issue causing the SSO profile API timeouts and are working on a fix.
  3. Oct 29, 2026, 18:13 UTC
    monitoring
    We’ve resolved the issue causing timeouts on the SSO profile API and are monitoring.
  4. Oct 29, 2026, 19:52 UTC
    resolved
    This incident has been resolved.

Updates as published by WorkOS (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

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