Critical incident

Imagine Learning: Imagine Learning Classroom - Users Cannot Log In or Use Applications

Affected: Imagine Learning EL Education, Imagine Learning Guidebooks, Imagine Learning Illustrative Mathematics, Imagine Learning Odell Education

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

1. Sep 14, 2026, 17:37 UTC
   investigating
   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users see an error message when they attempt log in or use the IL Classroom applications. We apologize for the inconvenience and will provide an update soon.
2. Sep 14, 2026, 17:43 UTC
   monitoring
   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
3. Sep 14, 2026, 17:54 UTC
   identified
   Some users are still experience issues. We are continuing to investigate. We will continue to update progress.
4. Sep 14, 2026, 18:06 UTC
   monitoring
   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
5. Sep 14, 2026, 19:52 UTC
   resolved
   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).