Major incident
Parchment: Degraded Performance of Parchment.com
Mar 31, 2026, 18:23 UTC
started
21:25 UTC
resolved
3 h 01 min
duration
Affected: Login, Parchment Award - Transcript Services, Parchment Award - Diploma, Certificate, Badge, CLR, Parchment Analyze/Recruit
Current status of Parchment: Under maintenance — live Parchment status
Timeline
- Mar 31, 2026, 18:23 UTCinvestigatingOur Engineering teams are currently working to identify and correct an issue that is causing delays in navigation for P6 and P7.
- Mar 31, 2026, 18:28 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Mar 31, 2026, 18:48 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Mar 31, 2026, 21:25 UTCresolvedThis incident has been resolved.
Updates as published by Parchment (original).
Other services with incidents at the same time
- Imagine Learning 18:26 UTC · Multiple Products - Chromebooks and Tablets Users Cannot Login Using Clever and or Classlink
- Teachable 18:22 UTC · Experiencing elevated errors and degraded performance
- RevolutionParts 18:01 UTC · Service Outage
- Skilljar 17:48 UTC · Major Outage - Course Platform
- Imagine Learning 17:24 UTC · Imagine Edgenuity - Some Activities Present Error Message
More Parchment incidents
- October 26, 2026 Unable to order
- October 21, 2026 Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP.
- May 26, 2026 Website Delays, Learner Account Login Errors
- May 26, 2026 Timeout Issues - Administrator Accounts
- March 30, 2026 Degraded Performance of Parchment.com