OutageDB

Critical incident

iAdvize (HA): P0 - Platform disruptions

Apr 9, 2026, 10:05 UTC
started
09:58 UTC
resolved
—
duration

Current status of iAdvize (HA): Operational — live iAdvize (HA) status

Timeline

  1. Apr 9, 2026, 09:58 UTC
    resolved
    We experienced minor slowdowns starting at 11:00. From 11:40, there was a spike in errors: Agents were unable to log in to the desk, no conversations were received, and there were slowdowns on the admin side in particular. The issue has now been resolved, but we continue to monitor the situation. Thank you for your understanding.

Updates as published by iAdvize (HA) (original).

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