helloasso outage history and status
Is helloasso down right now?
No
All Systems Operational Official status as of Nov 6, 2026, 20:17 UTC (refreshing…)
Open incidents
98.29%
uptime, 90 days
3
incidents, 90 days
12 h 55 min
median time to fix
Oct 12, 2026
last incident
helloasso components
Helloasso.com
- Paiement Operational
- Parcours de commande Operational
- API authentification Operational
- API publique Operational
- Moteur de recherche Operational
- Génération des PDF Operational
- Administration Operational
- Espace utilisateur Operational
- SMS Operational
- Vitrine Operational
- Blog Operational
helloasso outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 12, 2026, 15:29 UTC | Échec de paiement par carte bancaire Paiement | Major | 26 h |
| Sep 10, 2026, 18:00 UTC | Retards de confirmation des paiements Paiement | Major | — |
| Aug 26, 2026, 17:13 UTC | Retards de confirmation des paiements Paiement | Major | 12 h 55 min |
| Apr 15, 2026, 12:57 UTC | Indisponibilité de la plateforme Paiement, Parcours de commande | Critical | 14 min |
| Feb 25, 2026, 13:50 UTC | Interruption partielle des paiements sur la plateforme Paiement | Major | 3 h 25 min |
| Dec 5, 2025, 09:33 UTC | Indisponibilité du service de connexion à HelloAsso Espace utilisateur | Minor | 3 h 58 min |
| Nov 18, 2025, 13:22 UTC | Indisponibilité HelloAsso Paiement, Moteur de recherche, Espace utilisateur | Major | 18 h 51 min |
| Nov 3, 2025, 11:51 UTC | Incident sur l'envoi de SMS SMS | Major | 1 h 16 min |
| Oct 29, 2025, 17:24 UTC | Indisponibilité partielle formulaires de paiements et pdf Paiement, Génération des PDF | Major | 3 h 11 min |
| Sep 29, 2025, 09:17 UTC | Nombreux SMS en erreur SMS | No impact | <1 min |
10 incidents in our archive since September 29, 2025.
When and where helloasso fails
By weekday
Most incidents start on Wed.
- Mon3
- Tue1
- Wed4
- Thu1
- Fri1
- Sat0
- Sun0
Most affected, last 12 months
- Paiement6
- Espace utilisateur2
- Moteur de recherche1
- Parcours de commande1
When helloasso went down with others
- Dec 5, 2025, 08:45 UTC 96 services reported incidents within the hour
- Nov 18, 2025, 10:52 UTC 207 services reported incidents within the hour
Other payments & finance services
- Up actblue 100% · 90 d
- Up Affirm 100% · 90 d
- Up Afterpay 100% · 90 d
- Up Avalara 100% · 90 d
- Up bancolombia 100% · 90 d
- Up BBVA 100% · 90 d
- Up CAPITAL Button 100% · 90 d
- Up Cari 100% · 90 d
FAQ
- Is helloasso down right now?
- At our last check helloasso's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does helloasso go down?
- helloasso reported 3 incidents in the last 90 days (3 major or critical), with 2,215 minutes of major outage: 98.29% uptime.
- When was the last helloasso outage?
- The latest reported incident started on Oct 12, 2026, 15:29 UTC: "Échec de paiement par carte bancaire", resolved after 26 h.
- How long do helloasso outages last?
- Half of helloasso's incidents in the last 90 days were resolved within 12 h 55 min.
Source: helloasso official status page · RSS of helloasso incidents · status badge for your site